Terms & Conditions - Keys Locker
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Terms & Conditions

1. Introduction

Welcome to Keys Locker. These Terms & Conditions (“Terms”) govern your access to and use of the Keys Locker website at keyslocker.com (the “Site”) and any purchases made through it. By accessing or using our Site, placing an order, or creating an account, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

Keys Locker is an independent online supplier of genuine software activation keys.

2. Definitions

  • “Products” refers to the digital software license keys and related digital goods available for purchase on the Site.
  • “We,” “Us,” “Our” refers to Keys Locker.
  • “You,” “Your,” “Customer” refers to any individual or entity that accesses the Site or makes a purchase.
  • “License Key” refers to a unique alphanumeric code that activates a specific software product through the publisher’s official channels.

3. Products & Licensing

Keys Locker sells genuine digital software license keys. By purchasing a Product, you receive a license key that allows you to activate and use the corresponding software — you do not acquire ownership of the software itself. Please note the following:

  • All license keys sold through our Site are official keys issued by the publisher and sourced through authorized distribution channels.
  • Each license key is valid for one activation on a single device, unless otherwise stated in the product description.
  • Use of the software activated by your license key is subject to the publisher’s End User License Agreement (EULA). By purchasing and activating a key, you agree to comply with the publisher’s licensing terms in addition to these Terms.
  • The publisher is the licensor of the software — we provide the license key that enables activation through the publisher’s official platform.
  • We do not guarantee that a product will be compatible with your specific hardware or software configuration. Please review the system requirements listed on each product page before purchasing.
  • License keys are non-transferable once activated. You may not resell, distribute, or share activated license keys.
  • Some license keys may be subject to regional restrictions. If a product is region-specific, this will be indicated on the product listing page. It is your responsibility to ensure the product is compatible with your region before purchasing.

Technical Issues vs. Key Issues

It is important to distinguish between a key issue and a software issue. If your license key does not activate or is rejected by the publisher’s activation system, that is a key issue and we will assist you (see our Refund Policy). However, if the software activates successfully but later experiences crashes, bugs, performance problems, or compatibility issues, those are software issues that fall under the publisher’s responsibility and support channels — not ours.

4. Account Registration

To make a purchase, you may be asked to create an account. You agree to:

  • Provide accurate, current, and complete information during registration.
  • Maintain the security of your password and account credentials.
  • Accept responsibility for all activities that occur under your account.
  • Notify us immediately at support@keyslocker.com if you suspect unauthorized use of your account.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent activity.

5. Orders & Payment

  • All prices displayed on the Site are in the currency indicated at the time of purchase and include applicable taxes where required by law.
  • Payment is processed securely through Stripe, our third-party payment processor. We accept major credit cards (Visa, Mastercard, American Express), debit cards, and bank transfers where available.
  • We do not store your full credit card information on our servers. All payment data is handled directly by Stripe in compliance with PCI DSS (Payment Card Industry Data Security Standard).
  • By placing an order, you confirm that you are authorized to use the payment method provided.
  • We reserve the right to refuse or cancel any order at our sole discretion, including orders that appear fraudulent, violate our Terms, or contain pricing errors.
  • An order confirmation email will be sent to the email address associated with your account upon successful payment.

6. Digital Delivery

All products sold on Keys Locker are delivered digitally:

  • Upon successful payment, your license key will be delivered instantly via your account dashboard and order confirmation email.
  • Delivery is considered complete once the license key is made available in your account and/or sent to your email address.
  • It is your responsibility to save and securely store your license key after delivery. We recommend copying it to a safe location immediately.
  • If you do not receive your license key within a reasonable time after payment, please contact us at support@keyslocker.com and we will resolve the issue promptly.

7. Refunds

Due to the nature of digital products, all sales are generally final. Each product is backed by a warranty period that ranges from 7 to 30 days depending on the product, during which we will provide a replacement or refund for qualifying issues. For full details on our refund policy, including exceptions and how to request a refund, please visit our Refund Policy page.

8. Intellectual Property

  • All product names, logos, and trademarks displayed on the Site are the property of their respective owners. Keys Locker is not affiliated with or endorsed by any software publisher unless explicitly stated.
  • All original content on the Site — including text, graphics, logos (excluding third-party trademarks), and design — is the property of Keys Locker and is protected by applicable copyright and intellectual property laws.
  • You may not copy, reproduce, distribute, or create derivative works from our Site content without our prior written consent.

9. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Keys Locker shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or purchase of Products.
  • Our total liability for any claim arising from a purchase shall not exceed the amount you paid for the specific Product giving rise to the claim.
  • We are not liable for any issues arising from the use of software activated by our keys, including but not limited to software errors, data loss, or system incompatibility. Software support is provided by the respective publisher.
  • We are not responsible for delays or failures in delivery caused by factors beyond our reasonable control, including internet outages, email delivery failures, or third-party service disruptions.

10. Disclaimer of Warranties

Products are sold “as described” on the product listing page. While we guarantee that all license keys are genuine and functional at the time of delivery, we make no additional warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the software activated by our keys will meet your specific requirements or operate without interruption.

11. Prohibited Conduct

You agree not to:

  • Use the Site for any unlawful purpose or in violation of any applicable law.
  • Attempt to gain unauthorized access to our systems, other user accounts, or any restricted areas of the Site.
  • Resell, redistribute, or commercially exploit license keys purchased from us.
  • Use automated tools (bots, scrapers) to access the Site or collect data.
  • Submit false, misleading, or fraudulent information, including during account registration or checkout.

12. Governing Law & Dispute Resolution

These Terms shall be governed by and construed in accordance with applicable law. Any disputes arising from these Terms or your use of the Site shall first be addressed through good-faith negotiation and, where this is not possible, before the competent courts of the applicable jurisdiction.

13. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated “Last updated” date. Your continued use of the Site after any changes constitutes acceptance of the revised Terms. We encourage you to review this page periodically.

14. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: support@keyslocker.com
  • Business: Keys Locker
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